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IDProjectCategoryView StatusDate SubmittedLast Update
0000221DVDInfoPro 6.xBugspublic15/02/09 13:5431/07/09 21:08
Reportergeekbrain 
Assigned ToNicW 
PrioritynormalSeverityblockReproducibilityalways
StatusacknowledgedResolutionunable to reproduce 
PlatformOSOS Version
Product Version6.027-8 
Target VersionFixed in Version 
Summary0000221: Error during installation
DescriptionI am new to DVDInfoPro. I downloaded the latest version 6.028 from your website and attempted to install it. The installation appeared to hang so I terminated and deleted two (?) log files that had been placed in the installation directory. When I tried to reinstall, I got a message "Error opening file for writing". I tried rebooting and reinstalling but I still got the same message. Attached is a snap of the error message.

TagsNo tags attached.
Attached Filespng file icon ErrorMsg.png [^] (6,687 bytes) 15/02/09 13:54

- Relationships

-  Notes
(0000718)
Sneddo (administrator)
31/07/09 19:13

I've assigned this to Nic to have a look at, but it looks like it is the toolbar installer that is causing the issue. Try installing DVDInfoPro without the toolbar...
(0000720)
NicW (administrator)
31/07/09 20:36

Hi,
I am not getting this report from anyone else at all, and I have tested the installation on all pc's here and my beta testers report no problem either, your fault maybe local especially considering that the installer uses windows msi.

- Issue History
Date Modified Username Field Change
15/02/09 13:54 geekbrain New Issue
15/02/09 13:54 geekbrain File Added: ErrorMsg.png
31/07/09 19:12 Sneddo Status new => assigned
31/07/09 19:12 Sneddo Assigned To => NicW
31/07/09 19:13 Sneddo Note Added: 0000718
31/07/09 19:39 Sneddo Product Version => 6.027-8
31/07/09 20:36 NicW Note Added: 0000720
31/07/09 21:08 NicW Status assigned => acknowledged
31/07/09 21:08 NicW Resolution open => unable to reproduce


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