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| ID | Project | Category | View Status | Date Submitted | Last Update | ||||||
| 0000221 | DVDInfoPro 6.x | Bugs | public | 15/02/09 13:54 | 31/07/09 21:08 | ||||||
| Reporter | geekbrain | ||||||||||
| Assigned To | NicW | ||||||||||
| Priority | normal | Severity | block | Reproducibility | always | ||||||
| Status | acknowledged | Resolution | unable to reproduce | ||||||||
| Platform | OS | OS Version | |||||||||
| Product Version | 6.027-8 | ||||||||||
| Target Version | Fixed in Version | ||||||||||
| Summary | 0000221: Error during installation | ||||||||||
| Description | I am new to DVDInfoPro. I downloaded the latest version 6.028 from your website and attempted to install it. The installation appeared to hang so I terminated and deleted two (?) log files that had been placed in the installation directory. When I tried to reinstall, I got a message "Error opening file for writing". I tried rebooting and reinstalling but I still got the same message. Attached is a snap of the error message. | ||||||||||
| Tags | No tags attached. | ||||||||||
| Attached Files |  ErrorMsg.png [^] (6,687 bytes) 15/02/09 13:54
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(0000718) Sneddo (administrator) 31/07/09 19:13 |
I've assigned this to Nic to have a look at, but it looks like it is the toolbar installer that is causing the issue. Try installing DVDInfoPro without the toolbar... |
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(0000720) NicW (administrator) 31/07/09 20:36 |
Hi, I am not getting this report from anyone else at all, and I have tested the installation on all pc's here and my beta testers report no problem either, your fault maybe local especially considering that the installer uses windows msi. |
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Issue History |
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| Date Modified | Username | Field | Change |
| 15/02/09 13:54 | geekbrain | New Issue | |
| 15/02/09 13:54 | geekbrain | File Added: ErrorMsg.png | |
| 31/07/09 19:12 | Sneddo | Status | new => assigned |
| 31/07/09 19:12 | Sneddo | Assigned To | => NicW |
| 31/07/09 19:13 | Sneddo | Note Added: 0000718 | |
| 31/07/09 19:39 | Sneddo | Product Version | => 6.027-8 |
| 31/07/09 20:36 | NicW | Note Added: 0000720 | |
| 31/07/09 21:08 | NicW | Status | assigned => acknowledged |
| 31/07/09 21:08 | NicW | Resolution | open => unable to reproduce |
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Issue History |
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